FAQs

Q: What products do you sell?
A: We specialize in female health, beauty, and personal care products, including skincare, makeup tools, and wellness essentials.

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on orders over £50.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via email to monitor its delivery.

Q: What if I receive a damaged product?
A: We’re sorry for the inconvenience! Please email support@velori.co.uk within 7 days of receiving the product, and we’ll arrange a replacement or refund.

Q: Can I cancel my order?
A: Orders can be canceled within 12 hours of placing them. After that, they’re already processed for shipping.

Q: How can I contact you?
A: You can reach us via email at support@velori.co.uk or through our Contact page.